Accessibility Statement

Our Commitment

Claude Insider is committed to ensuring digital accessibility for people with disabilities. We continually strive to improve the user experience for everyone and apply the relevant accessibility standards to achieve this goal.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

This website has been designed and developed with accessibility in mind from the start.

Accessibility Features

We have implemented the following accessibility features on this website:

Navigation

• Skip to main content: A skip link is provided to bypass navigation and go directly to the main content
• Keyboard navigation: All interactive elements are accessible via keyboard
• Focus indicators: Visible focus states on all interactive elements
• Consistent navigation: Navigation is consistent across all pages

Visual Design

• Color contrast: Text and interactive elements meet WCAG AA contrast requirements
• Theme options: Dark, light, and system theme modes to accommodate different preferences and needs
• Resizable text: Content can be resized up to 200% without loss of functionality
• No flashing content: We avoid content that flashes more than three times per second

Screen Reader Support

• ARIA labels: Appropriate ARIA labels and roles throughout the website
• Semantic HTML: Proper heading hierarchy and semantic structure
• Alt text: Decorative images are hidden from screen readers; meaningful images have descriptions
• Live regions: Dynamic content changes are announced to screen readers

Touch Screen Support

• ProfileHoverCard: Touch-friendly user preview cards:
  • First touch shows the profile preview card
  • Second touch navigates to the full profile
  • Tap outside to dismiss the card
  • Works seamlessly on tablets and mobile devices
• Two-touch pattern: Interactive elements that show previews use a consistent two-touch navigation pattern across the site
• Scroll-friendly: Touch interactions don't interfere with scrolling or swiping

Interactive Components

• Unified Search Modal: Accessible dialog with dual modes:
  • Quick Mode: Instant fuzzy search for fast navigation
  • AI Mode: Semantic search with Claude for natural language queries
  • Voice search: Speak your query in AI Mode (Web Speech API)
  • Press Tab inside the modal to switch between Quick and AI modes
  • ARIA live regions announce search results and mode changes
• Language selector: 18-language picker in footer with keyboard navigation
• Code blocks: Copy buttons with accessible labels and feedback
• Theme toggle: Accessible toggle with proper labeling
• Mobile menu: Accessible hamburger menu for mobile navigation

Unified Chat Window

Our Unified Chat Window combines AI Assistant and user messaging in an accessible tabbed interface:

• Keyboard accessible: Press Cmd/Ctrl + . to open the chat window from anywhere
• Tab navigation: Switch between "AI Assistant" and "Messages" tabs using keyboard
• Focus trap: Focus stays within the chat window when open
• ARIA labels: All buttons and controls have proper accessible names
• Live regions: New messages and AI responses are announced to screen readers
• State persistence: Chat window remembers your last active tab
• Resize support: Window can be resized without breaking accessibility

AI Voice Assistant

Our AI Voice Assistant is designed with accessibility in mind:

• Voice input: Speak your questions instead of typing - helpful for users with motor impairments or those who prefer speech
• Text-to-speech output: AI responses can be read aloud, beneficial for users with visual impairments or reading difficulties
• Keyboard accessible: All voice assistant controls can be operated via keyboard
• Visual feedback: Clear visual indicators show when the assistant is listening, processing, or speaking
• Screen reader compatible: ARIA live regions announce status changes and responses
• Alternative text input: Users can always type instead of speaking if preferred
• Stop controls: Easy-to-access buttons to stop listening or stop TTS playback

End-to-End Encrypted Messaging

Our E2EE messaging features are designed to be accessible:

• Device verification: Emoji-based verification displays emoji with alt text and names for screen readers
• Key backup form: Password input with clear labels and validation messages
• Encryption status: Visual indicators (lock icons) have accessible text alternatives
• Error messages: Key management errors are announced via ARIA live regions
• Cloud backup dialog: Fully keyboard accessible with focus trap
• Device management: Device list is accessible with proper table semantics

Donation Forms

Our donation system is designed to be accessible to all users:

• PayPal buttons: Accessible PayPal checkout with keyboard support
• Amount selection: Radio buttons and custom input with proper labels
• Bank transfer info: Copy buttons with accessible feedback
• Receipt download: Download links with clear accessible names
• Donor wall: Donor list with proper list semantics
• Badge display: Badge icons have accessible text alternatives

Keyboard Shortcuts

The following keyboard shortcuts are available:

Technologies Used

This website is built using:

• HTML5 with semantic markup
• CSS with responsive design
• JavaScript/React with proper ARIA implementation
• Next.js for server-side rendering and improved performance
• Web Crypto API and IndexedDB for secure local storage
• Web Audio API for sound effects and audio feedback
• Web Speech API for voice input

Browser and Assistive Technology Compatibility

This website is designed to be compatible with:

• Latest versions of Chrome, Firefox, Safari, and Edge
• Screen readers including NVDA, JAWS, and VoiceOver
• Screen magnification software
• Speech recognition software

Known Limitations

While we strive for full accessibility, there may be some limitations:

• Code blocks: Some complex code examples may be challenging for screen readers; we provide context in surrounding text
• Third-party content: External links may lead to sites with varying accessibility levels
• PDF documents: If any PDFs are linked, they may not be fully accessible

AI Voice Assistant Limitations

• Browser support: Voice input requires a browser that supports the Web Speech API (Chrome, Edge, Safari). Firefox has limited support
• Speech recognition accuracy: Voice input accuracy depends on your microphone quality, accent, and background noise
• Language support: Speech recognition and TTS are currently optimized for English
• Internet required: The voice assistant requires an internet connection to process speech and generate responses
• AI response quality: AI-generated responses may contain errors and should be verified

E2EE Messaging Limitations

• Emoji verification: Device verification uses emoji sequences; screen readers announce emoji names but the visual comparison may be challenging
• Key backup: The backup password strength indicator uses color; we also provide text descriptions
• IndexedDB: Private keys are stored in IndexedDB which may not be accessible via screen readers
• WASM support: End-to-end encryption requires WebAssembly; we fall back to Web Crypto API where WASM is unavailable

Donation System Limitations

• PayPal SDK: PayPal's checkout dialog has its own accessibility considerations outside our control
• Bank transfer: Copy-to-clipboard feedback may vary by screen reader

We are continuously working to improve accessibility and address any issues.

Preferences and Data Storage

Your accessibility-related preferences are stored locally on your device:

• Theme preference: Your chosen display mode (dark, light, or system) persists between sessions
• Voice settings: Your TTS voice selection and auto-speak preference are remembered
• Sound settings: Your sound effect preferences (volume, categories) are saved
• Chat state: The Unified Chat Window remembers your last active tab
• All settings stored locally: None of your preferences or data are sent to our servers unless you're logged in

You can clear all locally stored data at any time through your browser settings. See our Privacy Policy for complete details.

Feedback and Contact

We welcome your feedback on the accessibility of Claude Insider. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days and will work to address any issues as quickly as possible.

Enforcement Procedures

If you are not satisfied with our response to your accessibility concern, you may contact the relevant authorities in your jurisdiction:

• EU/EEA: Contact your national equality body or digital accessibility authority
• United States: File a complaint with the U.S. Department of Justice or relevant state agency
• Serbia: Contact the Commissioner for the Protection of Equality (Poverenik za zaštitu ravnopravnosti)